In compliance with the SEBI circular, RE2P Capital Partners has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
1. Dedicated Channels
o Email: 3phanindra@gmail.com
o Helpline: +91-94914 10303 (operational Mon–Fri, 10 AM – 5:00 PM)
o Web Form: Available on www.[entity].com/accessibility
2. Process
o All accessibility-related grievances will be acknowledged within 2 working days.
o Resolution/response will be provided within 15 working days.
o Complex issues requiring longer timelines will be communicated clearly to the complainant.
3. Escalation Matrix
• Level 1: Nodal Officer, Mr. Pappu Uma Maheswara Rao, Email: umapappu2100@gmail.com, Contact: +91-6301627602
• Level 2: Partner, Name: Phanindra Pappu, Email: 3phanindra@gmail.com, Number: 94914 10303